Donald Grant: Municipalities need to answer the emergency call for more 9-1-1 funding

Op-ed published in the Vancouver Sun on July 7, 2021. Over the last week, 9-1-1 operators have been pushed past the breaking point. We saw a nexus of a record heatwave, the province-wide restart from COVID-19, and a serious 9-1-1 operator shortage. The record-breaking number of calls far exceeded our existing staffing capacity to handle […]